Installation, service and scanner maintenance
Complete warranty and post-warranty service for CS scanners
This authorization gives us the responsibility to follow strict SLA rules outlined by the manufacturers of document and book scanners. Furthermore, we place great emphasis on the number of service technicians related to the number of installed devices, and their in-depth training. We are also required to keep an inventory of replacement parts and consumables for the installed equipment, as well as maintaining thorough and detailed service call records.
Service security
In the current demanding IT environment, our primary task is to ensure top-quality, reliable and secure service for installed devices. We have a sufficient number of service technicians and adequate supply of replacement parts and consumables.
Authorized Service Centre
We are the authorized and certified Service Centre for various brands of document scanners for the Czech Republic and Slovakia.
Installation, service and scanner maintenance
On-site servis
- Technician site visit within 2 working days in Czechia (Slovakia plus 1 day)
- Replacement of consumables once a year (inspection, complete maintenance and diagnostics of the device) at the installation site, replacement parts and service included
- Phone and service support in Czech language is available 8 hours a day, 5 days a week
- Replacement device available
Kodak Alaris
Kodak replacement
- Three-year Advanced Unit Replacement Warranty Kodak Alaris (AUR)
- We will register the scanner for you
- Phone and service support in Czech language is available 8 hours a day, 5 days a week
- Scanner replacement within 2 - 5 working days (depending on scanner type)
- AUR only applies to Departmental and Low-volume scanners up to the i2085f model
Contact Us
Contact form
For more information about our services and solutions, write to us or call +420 731 399 368.