Automatic Document Feeder
An automatic document feeder (part of a document scanner) that enables efficient bulk scanning of documents.
Automated Form Processing System
Automated form processing system. The input to the system is most often fed completed forms from which respondent data is extracted using OCR/ICR/OMR/BC engines. The output is digital images of the forms and the corresponding ‘mined’ data.
Bar Code Reader
bar code reader
Optical data storage medium using a laser beam for recording and reading. It is currently being replaced mainly by DVD-type media.
Document Management System
Document Management System – This term refers to all aspects of digital document management, from scanning paper documents using a scanner (Imaging) to processing digital documents (document management in the strict sense) to storing and archiving digital images of documents on the appropriate media. Under this term we also include systems for automated routing and processing of digital documents (workflow systems).
Dots Per Inch
Dots Per Inch – Refers to the density of dots that make up the digital image of a document. For black and white documents the typical density is 200 dpi or 300 dpi, for color documents it is 150 dpi or 200 dpi. As the density increases, the file size of the digital image grows rapidly.
Digital Versatile Disc
An optical storage medium, similar in size to a CD but with a capacity seven times larger (4.7 GB for a single-layer DVD) than a single-sided DVD. A laser beam is used for reading and writing, similar to a CD.
File Transfer Protocol
As the name implies, the purpose of this protocol is to transfer files from one computer to another. It does not matter where the computers are located, how they are connected together, and the operating system is not important. As long as both computers are using the FTP protocol and have access to the Internet, they can use the FTP command to transfer files. Some of the details vary between operating systems, but the structure of the basic instructions is the same everywhere.
Simple File Transfer Protocol
Secure File Transfer Protocol (SSH)
An archiving system that uses multiple methods of document storage simultaneously (e.g., storing an image of a document on digital media (e.g., CD/DVD/MOD/HD) and analog archival media).
Intelligent Character Recognition
Technology for intelligent recognition of handwritten characters (numbers and capital letters written in block letters).
A character or group of characters with which a document is identified and with which it is later retrieved (uniquely identifiable). Also referred to as document metadata.
Images Per Minute
The number of document images (images) output after scanning. In practice, for example, the scanner scans at 40 pages (sheets) per minute. If scanning single-sided, even 40 images per minute are output. If it scans double-sided, it outputs 80 images per minute. If the scanner is scanning in “dual stream” mode, producing both colour and black and white images simultaneously, it outputs up to 160 images per minute at 40 scanned sheets.
Joint Photographers Expert Group
A group of experts who created a procedure for compressing images. The compression method developed by this group allows color digital images (24 bit depth) to be compressed at a ratio of 15:1. It is particularly suitable for photographs.
A device in which a large number of data carriers (usually optical) are stored, which can be used very quickly if necessary by means of an automatic converter. It is basically a machine for exchanging data storage media (MO and WORM discs, CDs, DVDs, or magnetic tapes in cassettes), combined into a single unit with the appropriate drivers and a tray for a certain number of media.
Keying From image
Keying in data (typing) using the image of the document that is displayed on the monitor.
Keying From Paper
Keying using the original document rather than its digital image.
Optical Character Recognition
Technology for recognizing machine-written text (upper and lower case letters and numbers).
Optical Mark Recognition
Technology for recognizing check marks on documents, especially questionnaires.
Personal computer, in a narrower sense, today this term is used for a personal computer using Microsoft’s operating system and Intel technology.
Pages per minute
The number of pages (sheets) per minute that a scanner can process. For example, 40 ppm means that the scanner can scan 40 pages, whether single-sided or double-sided. In the case of double-sided pages, this means that 80 images will be output.
Recognition engine, Engine
A software module that is designed to recognize fonts, marks or barcodes. Specialized manufacturers and developers of recognition software concentrate on the development of these modules, which they then license to manufacturers of complex applications.
A device that performs the conversion of a tangible original (paper document, microfiche, etc.) into digital form. A special category consists of production scanners, which are designed for long-term efficient scanning of large numbers of documents in high quality and at high speed.
Structured Query Language
A special language for working with databases. Some databases supporting this language use the SQL abbreviation as part of their name (e.g. MS-SQL, MySQL, etc.).
Tagged Image File Format
A standard file format that contains a digital image. The image is stored efficiently in this file, the data is compressed, but no image information is lost or omitted during storage. This is also why lossless compression is said to be used.
Designation for the standardized protocol under which most scanners operate. The TWAIN Working Group is a non-profit organization that represents the imaging industry. Its purpose is to provide and develop a universal public standard that links applications to image acquisition devices (e.g., scanners).
A technology that allows multiple recognition modules to be combined for text recognition, along with defining different rules and decision algorithms. The result is significantly higher recognition quality.
Electronic process control systems that are used to integrate documents in individual work steps. There are so-called production workflows for structured processes and ad hoc workflows for one-off and changing processes. Workflows significantly reduce working times because transport and storage time is eliminated and processes can be processed in parallel.
Business process outsourcing
Outsourcing a business process, i.e., transferring the process to an external entity – in this case, to the providing company. In this form, the demanding party orders the processing and reporting of the process and pays the provider the agreed price.
The programming environment used to develop a solution before the solution is deployed into full use.
The production environment is the digital space used to run the solution after it has been fully developed.
Next business day
Next business day is a time designation typically used for delivery of agreed deliverables.
The project manager is the person responsible for the preparation, management and subsequent delivery of projects. For example, a project may be a customized software solution.
Response time is the time within which a service provider commits to respond to a customer request or query.
The time to resolve a customer request, i.e. the time within which a service provider commits to resolve a customer request.
Service level agreement
SLA is a set of pre-agreed service quality standards to which a provider commits. Typically, this set includes the scope, quality and delivery time of a given service.
Workflow, or workflow, is a term that can refer to several sub-concepts. In our case, it most often refers to a document path, specifically a document flow. It is therefore both a physical and digital document flow that can be tailored to the customer’s defined processes.
In the field of process automation, this term is used to refer to the level of success achieved in automatic data extraction by an OCR system, the value is given in %
Thin and thick client
A thin client is a computer program that depends heavily on another computer (its server) to perform its task. This contrasts with the traditional thick client, designed to perform these roles itself. The specific tasks performed by the server can vary from providing data storage (e.g., for diskless stations) to actually processing information instead of the client.
Thin clients typically occur as part of a wider computing infrastructure, where multiple clients share their computations with the same server.
As part of SW Support, scanservice provides ongoing support for the delivered solution, including ensuring its compatibility with the latest versions of operating systems and other SW products.
Software Assurance (SA)
The price of Software Assurance is usually set for 12 months according to a percentage of the price of a new license, its payment allows the customer to use the latest versions of the given SW.
This is a form of software license acquisition in the form of a subscription, which is usually paid annually or monthly.